Last updated: 07/10/2025
1. Introduction
This Privacy Policy outlines how saraa.co.za (‘we’, ‘us’, ‘our’) collects, uses, and protects personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. We are committed to safeguarding your privacy and ensuring that your personal information is used lawfully and transparently.
2. Information We Collect
We collect and process personal information necessary for the provision of our services, including:
• Contact details (name, email address, phone number)
• Transactional and billing information
• Technical data such as IP address, browser type, and usage statistics
• Communication data such as correspondence and feedback
3. Purpose of Collection
Personal information is collected for the following purposes:
• To provide and manage our services
• To communicate with you and respond to inquiries
• To improve website functionality and user experience
• To comply with legal and regulatory obligations
4. Lawful Basis for Processing
We process your personal information in accordance with POPIA based on one or more of the following grounds:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests pursued by us or a third party
5. Sharing of Personal Information
We do not sell or rent personal information. However, we may share it with service providers, regulatory authorities, or other third parties where necessary for legitimate business or legal reasons, ensuring POPIA compliance.
6. Security Safeguards
We apply appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of personal information, including encryption, restricted access, and regular security assessments.
7. Retention of Information
Personal information will be retained only for as long as necessary to fulfill its purpose or as required by law.
8. Your Rights Under POPIA
You have the right to:
• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Regulator (https://inforegulator.org.za)
9. Cookies
Our website uses cookies to enhance user experience and analyse site traffic. Please refer to our Cookie Policy for details.
10. Contact Information
For questions or requests regarding your personal information, please contact:
Email: admin@saraa.co.za
Address: Unit 16, Northcliff Office Park, 203 Beyers Naude Drive, Northcliff, 2195